Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us,
K&V Mercantil GmbH
Gerbermühlstr. 45
60594 Frankfurt am Main
Germany
Email: info@fronteiraspirits.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form linked below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
Model Withdrawal Form
A model withdrawal form is available on our Withdrawal Form page, should you wish to use it.
Language versions: This page is also provided in German and Portuguese (Brazil). In case of any discrepancy between language versions, the German version shall prevail.
This page follows the statutory model withdrawal instructions (Art. 246a § 1(2) and (3) EGBGB in conjunction with § 355 BGB), filled in with our company details. It has not been individually reviewed by legal counsel; please have it confirmed against your actual business practices before treating it as final.